How To Generate eTIMS Invoices On eCitizen: A Step-by-Step Guide

Generating eTIMS invoices through the eCitizen portal in Kenya has become a crucial tool for businesses to streamline their tax management. eTIMS (electronic Tax Invoice Management System) allows taxpayers to manage sales invoices, credit notes, and more using various devices like computers, smartphones, and tablets. This guide provides a detailed step-by-step process on how to generate eTIMS invoices via eCitizen.

What is eTIMS and Who Needs It?

eTIMS is a web-based solution that allows businesses and individuals to generate and manage electronic tax invoices. It’s a vital tool for businesses in Kenya, including sole proprietorships, partnerships, companies, and individuals required to issue tax invoices for services or goods sold. Anyone engaged in VAT-exempt sectors, including healthcare, education, and NGOs, must also register for eTIMS.

How to Register for eTIMS on eCitizen

1. Open the KRA eCitizen portal on your device.
2. If you have an existing account, simply log in. If not, click on “Sign Up” to create one.
3. For verification, select whether to receive an OTP (One-Time Password) via email or phone.
4. Enter the OTP in the given field, click “Next,” and you’ll be redirected to the KRA user interface.
5. To begin the eTIMS registration process, click on the “Invoicing (eTIMS)” button.
6. Agree to the terms and conditions and privacy policy. Once the button to activate e-invoicing becomes active, click it. You will now be onboarded to eTIMS Lite.

How to Generate an Invoice on eTIMS Lite

1. Log into eTIMS: Visit the eTIMS portal and sign in with your credentials.
2. Start Invoice Creation: After initializing your account, click on “Sales” to generate an invoice.
3. Select Transaction Type: Choose whether it’s a Business-to-Business (B2B) or Business-to-Customer (B2C) transaction.
4. Add Customer Information: If it’s a new customer, click “Add New” to input customer details. For existing customers, select their name from the list. Ensure the KRA PIN is valid.
5. Add Items: Click on “Add Item” to input details like product/service, description, unit cost, and quantity. Click “Add” once entered.
6. Confirm Invoice Details: Review the details of the invoice summary, ensuring accuracy before proceeding.
7. Payment and Terms: Select the payment method and add any terms or conditions you wish the customer to see.
8. Save and Send Invoice: Click “Save” to download the invoice or choose “Save And Send” to email it directly to the customer.

Using the USSD Option for Quick Invoice Generation

For an even faster option, you can generate eTIMS invoices using the USSD service:

1. Dial *222# and select option 5 for tax payment (KRA).
2. Choose “Sales Invoice” by selecting option 2.
3. Enter your ID number and year of birth to confirm your identity.
4. Input customer details like name, PIN, and product/service specifics.
5. After confirmation, you will receive an SMS with your invoice number and a link to your generated invoice template.

eTIMS Support

For any challenges while using eTIMS, you can contact the KRA TIMS support team at:

• Phone: 0709 016 995, 0709 017 719, 0709 017 731
• Email: [email protected]
• Location: TIMS Operations Unit, 8th Floor, JKUAT Towers – Kenyatta Avenue

Conclusion

With eTIMS on eCitizen, generating and managing tax invoices has never been easier. The system’s user-friendly interface, along with its USSD option, ensures that even small businesses can seamlessly handle their tax invoicing duties. Whether you’re a sole trader or a large corporation, registering for and using eTIMS will keep your business compliant with Kenyan tax regulations and make the invoicing process efficient.